Painting in a Frame
Mastering Paint
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Please read through these answers before contacting me.
I receive hundreds of emails a day so please only contact
me if you REALLY need to!
Thanks, Richard.

Frequently Asked Questions

Q What are the payment options?
A Click the product's 'Add to Cart' button and pay by credit card through the paypal site.
  or Click the product's 'Add to Cart'' button and pay by paypal account through the paypal site.
  or Post a personal cheque to me using this order form.

( Note: if payment by credit card or paypal account is not working for you please do not email me as I won't be able to fix it. Either try again in a couple of hours (this often works) or just send me a cheque using this order form ) Thanks.
Q When can I expect my dvd to arrive?
A Within 7 days within the USA .
Within 21 days outside the USA.
Q Are the Mastering Paint lessons useful for acrylics and watercolors and pastels?
A Artists using oils or acrylics will get the most from these lessons.
Q I've ordered the lesson but how do I DOWNLOAD it?
A Please check your inbox and spam/bulk email folders for a download email from me.
If it's not there within 15 minutes after purchasing, THEN email me.
Q I'm having trouble downloading or viewing the lessons - what should I do?
A Have you read ALL the instructions on the download page and followed them CAREFULLY?
Done that? Still not working? Ok, email me!
Q I've got some questions about the lessons before I purchase.
A I try and put all the information you'll need about each lesson on this website. If you read everything CAREFULLY and watch the preview videos they should answer all your questions. If not, email me.
    Contact Me
  Ok, you've read all that stuff up there and STILL need to contact me?
Here's how:

Email: ( replace the # with @ )
Phone: +64 9 4330145

Richard Robinson Gallery
14 Surfside Lane
Ruakaka 0116
Northland, New Zealand

Studio/Gallery Location


All Content Copyright © 2011 Richard Robinson Studio. All Rights Reserved.
Learn to paint art step by step, tutorial DVD, Online Video and Free Painting Tips for oils and acrylics by Professional artist Richard Robinson.
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